UX / UI Design
The audit of the existing site highlighted three main issues. The value proposition was too abstract: it focused on win-loss analysis before defining the problem. The product wasn't understood quickly enough: was it a SaaS, an interview service, or a research firm? It was actually all three, but nothing communicated that. Finally, the navigation was "feature-driven," modeled after a standard SaaS, even though Diffly sells a strategic shift for Revenue teams.
A problem-oriented architecture
Gemeos rebuilt the site structure with the Diffly team, starting with the hook rather than the features: "90% of the reasons for loss in your CRM are inaccurate." The site is now organized by product, use case, and persona, with dedicated pages for every combination.
| Section | Pages | Objectif |
|---|
| Home | Homepage FR/EN | Poser le problème, montrer le produit en action, prouver par les clients |
| Produit | Platform, Live Interviews, AI Insights & Alerts, Integrations | Faire comprendre que Diffly = SaaS + service + IA |
| Solutions par use case | Win-loss analysis, Customer Experience, Retention, Customer Adoption, Competitive Intelligence, Product Research | Capter les requêtes métier et parler à chaque enjeu |
| Solutions par persona | Sales, Marketing, Product, Customer Success | Adresser directement les décideurs et utilisateurs |
| Customers | Cas clients avec filtres par industrie | Preuve sociale (Adobe, Workday, Didomi, Skillup…) |
| Resources | Blog, Toolbox (webinars, livres blancs), ROI Calculator, Diagnostic | Alimenter le SEO et la génération de leads |
| Pricing / Demo | Pages dissociées | Un parcours clair pour comparer, un autre pour convertir |
| About | Qui sommes-nous, Careers, Partner Program | Incarner l'équipe et ouvrir le canal partenaires |
UI kit and page design
A complete UI kit was designed before the pages: colors, typography, components (cards, tabs, pricing tables, testimonials, FAQs, CTA banners), states, and responsive variations. All templates were then designed for desktop and mobile in Figma, first in English (the site's default language) and then adapted into French. Every key section includes a product visual to ensure visitors are never left with an abstract promise.